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Guidelines & Tips
You can reach out to us with any questions or to make a reservation.
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By car – parking:
If you are coming by car, the easiest parking options are in Postojnska Street (right around the corner from Motion Lab) or at NK Kustošija’s parking lot (just a 1-minute walk from Motion Lab).
By public transport:
If you are using public transport, the nearest bus stop is Tomislavova (line 134), located directly across the street from our entrance. The stop in the opposite direction is only a 1-minute walk away.
We are about a 10-minute walk from Črnomerec tram terminal, and only 6 minutes from Kustošija train station.
Opening Hours:
Monday 13:00 - 21:00
Tuesday 08:00 - 21:00
Wednesday 13:00 - 21:00
Thursday 08:00 - 21:00
Friday 08:00 - 20:00
Everything about booking and cancellation.
Booking & Cancellation Policy
How to book a diagnostic appointment?
You can book your appointment in one of the following ways:
- via online booking
- by sending an inquiry through our contact form
If this is your first visit – whether for therapy or training – please make sure to select “Diagnostics”. Once booked, you will automatically receive a link with a short questionnaire to fill out before your arrival, so that we can prepare for your session.
If you’re not sure which service to choose, feel free to contact us via the form – we’ll gladly help you pick the best option.
First visit – what should I know?
To ensure a thorough assessment, please keep in mind the following:
- Wear comfortable clothing that allows free movement.
- Bring along any previous medical reports, diagnoses, or scans.
- Posture assessment is part of the exam, so part of the session will be conducted in underwear.
- Avoid coffee, alcohol, or caffeinated drinks 2–3 hours before your visit.
- Avoid sweets and sugary foods (chocolate, cookies, candy).
- Stay hydrated – dehydration can affect your results.
Booking therapeutic treatments
Appointments can be scheduled:
- at the reception desk
- online via the app
- or directly with your therapist after a treatment session
After your diagnostic assessment, you will receive a personalized rehabilitation plan tailored to your condition and goals. We recommend booking the first 3–4 sessions right after diagnostics to ensure a steady treatment rhythm. Ideally, there should be at least one day of rest between sessions – your therapist will give you detailed guidance.
What if I need to cancel?
Appointments can be canceled up to 24 hours in advance. Otherwise, we reserve the right to charge the full price of the session, since it is too short notice to offer the slot to another client and the therapist has already reserved the time for you.
By respecting the cancellation policy, you help us reduce waiting times and allow us to help someone else in need.
Why is treatment sequence important?
It is very important not to skip scheduled sessions, as therapies are designed to follow a specific sequence. Missing one appointment may shift your entire treatment plan.
If you are booking on your own, please pay attention to the type of therapy prescribed, since not all therapists provide all methods. If you’re unsure, it’s always better to consult us before booking online.
Manage your training and treatments in just a few clicks.
Online Booking – Easy and Fast
Through the app, you have full control over your membership:
- check the current schedule of available sessions,
- book or cancel appointments,
- track the number of sessions used from your membership,
- update personal details and manage your profile,
- receive important notifications and reminders,
Everything is done independently – simple, quick, and without phone calls.
Send us a message
You can also contact us via the form below.
From pain to performance
Personalized rehabilitation plan.
Personalized therapy that doesn’t just treat symptoms but addresses the root causes. Discover more and start your recovery.
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